Wegmans is shutting down its self-checkout app due to its overwhelming contribution to product shrinkage in its stores. The family-owned grocery chain expressed that due to shoplifters not scanning all the items within their baskets and exploiting the technology. Over 20% of consumers have admitted to having stolen something while using the app. The scan app will be withdrawn from Wegman’s website and stores on September 18th, 2022. Despite the addition of the scan app costing the company, it has not given up on adding new technology.Read Long Article
